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Monday, October 17, 2011

RIM apps to placate for outage

Research In Motion is turning to its BlackBerry App World to try to make things right with customers who were affected by last week's BlackBerry service outage.

According to the company, BlackBerry owners will soon be able to download over $100 in free "premium" applications, which will be available through the end of the year. The applications include Sims 3, iSpeech Translator Pro, and Shazam Encore, among others. Enterprise users will also be given one month of free technical support from RIM.

In a statement, RIM said that the free apps are a token of its appreciation for customer patience.

"We are grateful to our loyal BlackBerry customers for their patience," RIM co-CEO Mike Lazaridis said in a statement today. "We have apologized to our customers and we will work tirelessly to restore their confidence. We are taking immediate and aggressive steps to help prevent something like this from happening again."

Source:

http://news.cnet.com/8301-13506_3-20121261-17/blackberry-freebie-rim-apps-to-placate-for-outage/?tag=mncol

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